Chameleons are amazing creatures. And not just because they appear in a hit ’80s song or humorous word-nerd send-up. No, chameleons are amazing for three
Think mistakes are always bad? Think again. William L. McKnight, a former president and chairman of the board at 3M, has been credited by many
Referrals are among the most effective and least expensive marketing tools available to small business owners. People don’t always trust an ad or sales call,
Gandhi once said, “A small body of determined spirits, fired by an unquenchable faith in their mission, can alter the course of history.” Gandhi and
Depending on the nature of your business, your customers may spend a lot of time on the phone talking to sales reps, customer service, customer
